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Given the growing adoption of artificial intelligence (AI), and companies across industry sectors wanting to become truly data-driven, having a Chief Data Officer (CDO) becomes non-negotiable. However, not every organisation truly understands what this role encompasses.
Today, the concept of having a data ecosystem in place to improve personalised customer engagements and support customer retention should not be a foreign one. And yet, many companies still struggle to understand how to practically do so. With data providing significant benefits to create such a business advantage, it has become critical to understand …
As this is my last blog post for the year, I thought it would be fitting to explore how the Business Intelligence (BI) landscape has changed over the years, especially regarding toolsets. Having worked in the BI sector for numerous years – in the last five years the BI toolset landscape has not only expanded, …
In a previous post I discussed three areas that the CIO’s dashboard should address, namely proliferation and penetration, users and usage and some of the more important data quality measures. In this post I discuss more of the aspects that the CIO should be tracking, from the point of view of being the executive ultimately responsible …
Last week I attended the Melbourne DAMA event, where Richard Kevan of Oakton presented a framework for representing and reporting data quality metrics, which they developed and implemented for the Australian Postal Services’ IT division. Other organisations also use similar frameworks. Such a framework can be used to represent, report on and analyse the measures …
Report Analytics scrapes data from existing reports into integrated reports for decision-makers. It is positioned as self-service business intelligence that eliminates the delays and costs of traditional data warehousing. However, I have a concern with the trustworthiness of the existing report data.
