Tag Archive: KPIs

Using Analytics to manage ROI

Although I have discussed analytics and ROI in previous posts, I remain passionate about this topic, especially as I watch analytics being used more and more to transform businesses and give them a stronger competitive advantage. Progressively organisations are realising the value that analytics actually can deliver, and the advantages it can really bring. So …

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Behavioural Intelligence – a truer form of BI

One of my colleagues, David Logan, recently published an article on Behavioural Intelligence on ITweb. It grabbed my attention and reminded me how often organisations forget that there are other and  more important  ways to look at BI than the traditional approach of defining, implementing and reporting on KPIs. We should contemplate how BI affects …

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