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Long-time readers of this blog know I’m a big advocate for using data visualisations to better narrate the ‘stories’ that are hiding inside organisational data. My interest was therefore sufficiently piqued when I came across this article on the Bulletin Expert Contributor Network. And while it doesn’t make any wild discoveries, I enjoy the way …
Today, the concept of having a data ecosystem in place to improve personalised customer engagements and support customer retention should not be a foreign one. And yet, many companies still struggle to understand how to practically do so. With data providing significant benefits to create such a business advantage, it has become critical to understand …
