Category Archive: CIO

Using business goals to identify data analysts

The value of data has transformed many organisations today. In my view, organisations now have a better understanding that if data is used correctly, it can add great value to overall business and bottom line. In fact, according to recent research I came across, 46 percent of organisations have said that they are increasing their …

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Information and Analytics – is it a business hinderance?

In the Business Intelligence (BI) world, as BI experts, we tend to understand and think about the value of information and analytics slightly differently to the rest of an organisation – given we have a passion for data and the value it holds.  We also understand information and analytics to be a competitive driver – …

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Trend Alert – Customer Data Platforms

Recently you may have heard – from your business network or circle of marketing friends – that Customer Data Platforms (CDPs) is the new ‘black’. Can a CDP really be an all-rounded solution to marketing’s most pressing problem, when it comes to enhancing customer experience?

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HR Analytics

“I want HR analytics for my HR department!” In my experience of consulting to clients at various stages of analytics maturity, across different industries in different countries, I have noticed that on a strategic level very few organisations are really implementing HR BI, never mind HR analytics. These are typically the organisations that have realised …

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Big Data – Round 2

If you had told me a decade ago that big data was going to get bigger, I may not have believed you – given that most IT terms are often surrounded by so much hype, and given that growing data types and volumes is, in fact, nothing new. Many people thought this ‘fad’ would not …

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IoT necessitates new Information Strategies

It’s been very interesting to watch how some organisations have managed to demonstrate the value of information – while others are still struggling to organise their strategies in order to try and reap the rewards that data can offer. In this post I explore why an information strategy is necessary, especially in an organisation that …

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Evolving into a Data-Centric Healthcare Organisation

In a previous post I reasoned why healthcare organisations should become more data centric. In this post I suggest a fluid and adaptable approach to mature the organisation with respect to data-centricity, in the process motivating why I would not utilise an approach recently suggested by IBM. In this post I focus my attention on …

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Will the Predictions about Advanced Analytics come true?

There is no denying the fact that businesses are continuously evolving to become more digital. And as part of this digital transformation, it has become very clear to many business owners and decision makers that data and analytics will play a key role in the success of a business across any industry. In this post …

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Hospitals should be more Data-Centric

As we know, a huge amount of data is generated across most industries and data has become a very useful resource in most organisations. In fact, access to high quality data and insight has become fundamental to achieving many of the strategic goals of any business. So, following on from my past series on data-centricity, …

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Making Business Processes more Data-Centric

In previous posts I addressed a number of core areas that I believe are necessary to effectively build a successful data-centric business, with the underlying objective of improving customer-centricity. To recap quickly, these areas included the role of the CIO, the executive team, technology and more recently, how to get employees involved. In this post …

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