Category Archive: Business intelligence

Business intelligence

Trend Alert – Customer Data Platforms

Recently you may have heard – from your business network or circle of marketing friends – that Customer Data Platforms (CDPs) is the new ‘black’. Can a CDP really be an all-rounded solution to marketing’s most pressing problem, when it comes to enhancing customer experience?

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HR Analytics

“I want HR analytics for my HR department!” In my experience of consulting to clients at various stages of analytics maturity, across different industries in different countries, I have noticed that on a strategic level very few organisations are really implementing HR BI, never mind HR analytics. These are typically the organisations that have realised …

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Big Data – Round 2

If you had told me a decade ago that big data was going to get bigger, I may not have believed you – given that most IT terms are often surrounded by so much hype, and given that growing data types and volumes is, in fact, nothing new. Many people thought this ‘fad’ would not …

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Health Data Analytics 2016

I had the privilege and pleasure to attend HISA’s Health Data Analytics conference in Brisbane on 11 and 12 October 2016. What follows is this particular BI and Analytics consultant’s impressions and insights from the conference in terms of the main themes covered and the messages and impressions I take away, again from my particular …

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IoT and Analytics

It is widely accepted that the Internet of Things (IoT) relates to the concept of ‘widely connected hardware’. Its impact is vast, because any physical object, which has a sensor attached to it, can be turned into a digital data generating machine – rapidly producing more data than most organisations have the capability to report …

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Evolving into a Data-Centric Healthcare Organisation

In a previous post I reasoned why healthcare organisations should become more data centric. In this post I suggest a fluid and adaptable approach to mature the organisation with respect to data-centricity, in the process motivating why I would not utilise an approach recently suggested by IBM. In this post I focus my attention on …

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Hospitals should be more Data-Centric

As we know, a huge amount of data is generated across most industries and data has become a very useful resource in most organisations. In fact, access to high quality data and insight has become fundamental to achieving many of the strategic goals of any business. So, following on from my past series on data-centricity, …

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The Elastic Data Warehouse

Some days I get really flexed out of shape about the rate at which new terms become spontaneously combusted in the BI and analytics industry. The latest I came across is the term “elastic data warehouse.” So what are we doing here – bending the rules, stretching the imagination or flexing our muscles here? Now …

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Making Business Processes more Data-Centric

In previous posts I addressed a number of core areas that I believe are necessary to effectively build a successful data-centric business, with the underlying objective of improving customer-centricity. To recap quickly, these areas included the role of the CIO, the executive team, technology and more recently, how to get employees involved. In this post …

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Empowering Employees to become Data-Centric

Building a data-centric organisation is becoming critical if you want to develop a strong competitive advantage. In this post I examine some insights into, what I consider, a key step, in actually ‘being’ data-centric. Given that any company is made up of more than just its executive team, it therefore makes sense that it should …

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